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Change of address

As a patron you are required to inform The Copenhagen Libraries when you change your address.

If Your Library Card is Blocked

If your library card has been blocked it is not possible for you to borrow materials, place loan holds or renew materials. All access to our digital resources will also

Library Notices

The Copenhagen Libraries no longer use letter mail but you can select to receive notifications via email, text and our Library App.

Lost Library and Health Cards

If you have lost your library or health card please contact The Library Online or visit the library in the staffed opening hours to report it missing.

Manage Your Account Online

You can manage your account information, put holds on pause, change pickup location and more when you sign in to


Follow these instructions if you wish to make a new PIN.

Pause Your Loan Holds

How to put your holds on pause and keep your place on the waiting list if you are out of town.

Remove Loan Holds

We encourage you to remove your loan holds if you no longer wish to borrow them. That way we are able to shorten the waiting list for patrons who are next in line.