Printing at the libraries

1. Open a browser and go to print.princh.com
2. Enter printer ID for the library where you want to print and upload your document
3. Choose your print settings and tick the box "Accept terms and conditions", click continue
4. Choose payment method and complete payment
5. You will now get a 4 digit code for your print. Use this to print your document from the library printer. Your document is available for printing for 24 hours, after which it is automatically deleted again.
   Remember to write down the code
6. Finish your print by entering your 4 digit code in the tablet by the printer
7. When you have entered your code, your print will be processed and printed 

1. Download the Princh app in the App Store or Google Play
2. Open the document you wish to print and select "Share" followed by "Print with Princh"
3. Open the Princh app to print your document
4. Enter printer ID for the library where you want to print and upload your document. Confirm by clicking "Choose this printer"
5. Choose your desired print settings and complete by confirming
6. Tick the box "Accept terms and conditions" and choose your method of payment
7. Enter your 4 digit code on the tablet by the printer. Your document is available for printing for 24 hours, after which it is automatically deleted again. 
8. Your document will now be processed

If you have a balance from the former printing system and had registered with your CPR number and a NemKonto, the balance will automatically be paid out to this account.

Only balances of 11 kr. or more are eligible for payments.

If you were not registered with a CPR number and if you had a balance above 11 kr. please contact Copenhagen libraries. You can find contact info at the bottom of this page.

In order to process your request the following information must be provided:

• Bibprint username
• Registered emailadress for your Bibprint account
• CPR number

Yes. You can scan and copy with Princh at the Copenhagen Libraries.

If your print is printed with errors due to the printer, you must contact Biblioteket Online on 3366 3000 within 72 hours to get a possible refund of the amount.

It is not possible to make refunds after 72 hours.

Princh can handle files up to at least 60 MB. It is very rare that documents are that large if it's not a professional print job. If you try and print a file larger than 60 MB., the system will report an error. You can now either compress the file to a smaller size than 60 MB. or if it is a document with several pages, print it over several sessions. E.g. If you are trying to print a document containing 60 pages with a size of 80 MB., print the first 30 pages (1-30) in one session and then print the next 30 (31-60) in a new session.