Complaints guidance

If you are dissatisfied with your library's service, you can complain in writing.

The complaint must be sent to: 

The Culture and Leisure Administration 
Library development and the Main Library 
Krystalgade 15 1172 København K
E-mail: bibliotek@kk.dk 

Alternatively, you can send an inquiry via secure email: 
Send secure mail with MitID 

You will hear from us as soon as possible and within 10 working days at the latest.