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Lost and found

Read our guidelines for handling lost and found items in The Copenhagen Libraries.
  • Health cards will be forwarded to your address.
     
  • Residence permits will be sent to The Immigration Office.
     
  • Credit cards and travel cards are cut in half after 24 hours.
     
  • Other card types such as student ID are kept at the library for 14 days before being cut in half.
     
  • Cell phones, tablets and accessories are kept at the library for 14 days before being turned over to The Office for Lost Property.
     
  • Clothing, bags, umbrellas, jewellery and items that aren't of great value are kept at the library for 14 days before being discarded.
     
  • Items of greater value are kept at the library for 14 days before being turned over to The Office for Lost Property.

If you lose or forget items at our libraries please visit the library in the staffed opening hours for retrieval.