Rates: Fees and fines

When the loan period is exceeded, the following rates are paid:

The rates apply both to items with a normal loan period of 28 days and to items with a shorter loan period. 
The first working day after a fine or fee has arisen, an invoice for the amount is sent to e-Boks. If the invoice is not paid on time, a reminder letter is sent to e-Boks. A reminder fee is charged. The library sends a summons 10 days after the end of the loan period to patrons who have signed up for the SMS and/or email service. 31 days after the end of the loan period, the borrowed item is considered lost, and an invoice is sent to e-Boks. In addition to the compensation amount, a fee is paid for exceeding the loan period.

School pupils where the school and the library have the same address do not pay a fee, but are liable for compensation. Follow your case at kk.dk/mitbetalingsoverblik

Damaged or lost materials must be replaced at the library's replacement price. 

Blu-ray, DVDs, CD-ROMs etc. are subject to a license in order for the library to lend them. Therefore, in addition to the replacement fee, you must pay for expenses to cover any license rights. 

In addition to the replacement fee, you must pay DKK 90 per piece of material to cover preparation. If we do not know the real replacement price, we use standard prices per 1 January 2023.

• If you would like to replace lost or damaged material, you must contact Copenhagen Libraries on 33 66 30 00.
• If you damage, lose or fail to return library materials, you must replace them at rates set by the library.
• If the borrowed item is not returned 31 days after the end of the loan period, we regard it as lost and you will be charged compensation. 
• In addition to the compensation, you must pay a fee for exceeding the loan period and any other costs.
• If a part of a multi-volume work or composite material is lost and it can only be reacquired as a whole, the library may require the entire work or composite material to be replaced.

Bills for compensation amounts or fees that are not paid are transferred to collection at the Culture and Leisure Administration, Service entrance Finance & Payment. In the event of failure to contact or pay Service Entrance Finance & Payments, the debt will be transferred to debt management. You must pay the costs. Replacement prices and costs in connection with the library's recall can be found in the overview of the library's rates at bibliotek.kk.dk.

Compensation amounts are not refunded.

A replacement copy cannot be submitted for lost/damaged material.

The libraries' general conditions for renewal and replacements also apply to institutional cards.

 It is the head of the institution who, with their signature, is liable for the institution's payment of compensation if borrowed materials are lost.