My Account

Information about library accounts and loan status in the Copenhagen Libraries.

Blocked account

Information on what to do if your patron account has been blocked.
Change of Address

What to do if you have changed your address.
Edit User Profile

How to change your user information, such as pickup location, phone number, and PIN code.
Library Notifications

Guidance on receiving notifications from the Library via email, text and in the library app.
Loan Holds - Date of Interest

How to change the date of interest period on your loan holds.
Loan Renewal

General information and guide on how to renew borrowed materials on the Copenhagen Libraries website.
Lost Library and Health Card

Information about what to do if you have lost your library card or health card.
New PIN Code

If you have forgotten your PIN code or wish to make a new one, follow the steps below.
Pause Your Loan Holds

Learn how to pause your loan holds for a self-selected period.
Wish List

How to put titles, authors and searches on your wish list.